Privacy Policy
Welcome to BukShop, a reputable book wholesaler and retailer based in Kolkata, India, specializing in children’s books and school books. At BukShop, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.bukshop.in (the “Site”), or engage with our services.
1. Information We Collect
a. Personal Information
When you visit our Site, register for an account, place an order, or subscribe to our newsletter, we may collect the following personal information:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (credit/debit card details, billing address)
- Purchase history
b. Non-Personal Information
We also collect non-personal information to help us improve our services and your experience, including:
- Browser type and version
- Operating system
- IP address
- Referring website
- Pages visited on our Site
- Time and date of visits
2. How We Use Your Information
a. To Provide Services
We use your personal information to:
- Process and fulfill your orders
- Provide customer support
- Communicate with you about your orders, promotions, and updates
- Personalize your shopping experience
b. For Improvement and Marketing
We use non-personal information to:
- Analyze website traffic and usage patterns
- Improve our website and services
- Conduct marketing and promotional activities
- Send newsletters and promotional emails (with your consent)
3. Sharing Your Information
a. Third-Party Service Providers
We may share your information with third-party service providers who assist us with:
- Payment processing
- Order fulfillment
- Website hosting
- Marketing and promotions
- Data analysis
These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
b. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
We implement a variety of security measures to ensure the safety of your personal information. These measures include:
- Secure Socket Layer (SSL) technology to encrypt sensitive information
- Regular malware scans and security audits
- Restricted access to personal information to authorized personnel only
5. Cookies and Tracking Technologies
Our Site uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s systems to recognize your browser and capture and remember certain information. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our Site.
6. Your Rights and Choices
a. Access and Update
You have the right to access, update, or delete your personal information. You can do this by logging into your account or contacting us directly.
b. Opt-Out
You can opt out of receiving promotional emails from us by following the unsubscribe link in the emails or by contacting us directly.
c. Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
7. Children’s Privacy
Our services are specifically directed towards children’s books and school books, but we do not knowingly collect personal information from children under the age of 18 without parental consent. If we become aware that a child under 18 has provided us with personal information without parental consent, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
BukShop 71/2/3, Satyen Roy Road Behala, Kolkata – 700 034
Email: admin@bukshop.in
Phone: +91 9038399532
Thank you for choosing BukShop. Your privacy is important to us, and we are committed to protecting it.